Customer satisfaction is the foundation of our success. Our customers are overwhelmingly satisfied with their furnishing selections. However, if you are not satisfied with your purchase, you must call us at 800-449-3147 within 7 days after receiving item(s) for return instructions. Item(s) must be in original purchase condition for a refund minus a 50% re-stocking fee. Please repackage the items as received and we will arrange for pick up. Return shipping charges are not refundable.